Tips for Protecting Your Commercial Business from Vandalism

6/16/2022 (Permalink)

What is Vandalism and Who is at Risk?

The legal definition of vandalism varies from state to state, but the term generally means the intentional damage, defacement, or destruction of someone’s property without the owner’s permission. It is a criminal act and is prohibited by state laws, which may qualify as a misdemeanor or a felony, depending on the financial damage that is involved. Additionally, there are some states that refer to vandalism as malicious mischief or criminal mischief.

As far as who may be affected by vandalism, the answer is all business properties, especially vacant buildings. Unfortunately, experiencing vandalism can impact a business in numerous of ways. The most obvious is that it creates damage to the property, which will take time and money to repair.

Tips for Preventing Vandalism

While it is impossible to prevent all acts of vandalism, you can prepare your property so that it discourages vandals.

• Maintain good lighting. The property should remain well lit, especially at night.
• Install and properly maintain cameras. If a crime does occur, police can use your surveillance to identify and catch the perpetrators.
• Keep property tidy. An unorganized area tends to attract vandals.
• Plant shrubbery or fencing. Not only do fencing and shrubbery offer cosmetic appeal to any property, but they also function as the first line of defense against potential intruders.
• Invest in break-resistant glass. Utilizing a break-resistant glass will make the act of breaking in more difficult for vandals to break in.
• Don’t ignore it! If you do experience vandalism, don’t put it off. Vandalism encourages more vandalism.
• Contact authorities. Report vandalism to your local department as soon as possible. If it is not reported, nothing will be done. The department may increase the number of patrols in your area if it is known.
• Share information. Check in with the neighboring businesses to see if they have experienced any sort of vandalism. Sharing information helps reveal the criminals’ patterns that could potentially aide in stopping the vandals.
• Join a business watch group. Like neighborhood watch groups, there are resources available to either start a group or join one. It is a good way to reduce crime by keeping an eye on each other’s property.

Has your place of business been affected by vandalism? SERVPRO® of Greenville/Cleveland can assist with any damages that have occurred. 

What To Expect When You Experience a Water Damage

6/15/2022 (Permalink)

Whether it's from a slow water leak or rushing water, water damage in your home or business needs immediate action! A delay of just a few hours can greatly increase the severity of the damage. SERVPRO® of Greenville/Cleveland has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration - in fact, it's the cornerstone of our business.

When you call, we will ask for the following information:

• Your name and contact information.
• The street address of the water-damaged home or business.
• When did the water damage occur?
• What caused the water damage?
• Is there standing water?
• How many rooms were affected by the water damage?

Depending on the issue in your home or business, we might also ask about the type of flooring that is affected, if any walls or ceilings are affected, or if any contents are affected.

SERVPRO® of Greenville/Cleveland specializes in the cleanup and restoration of residential and commercial property after a water damage event has happened. Our staff is highly trained in property damage restoration. SERVPRO® of Greenville/Cleveland is available 24 hours a day for water emergencies, large or small. 

What to do after a House Fire

6/15/2022 (Permalink)

In the scary aftermath of a housefire, it's hard to know what to do first. While waiting for help to arrive, safety should be your number one concern. 

• Assess whether it’s safe to stay in the house.
• Look out for electrical and “slip and fall” hazards.
• Only attempt activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!
• If safe to enter, and weather permits; open windows and doors to “air out” structure and reduce smoke odors.

We understand you have many questions about what to do next. The restoration professionals at SERVPRO of Greenville/Cleveland have the experience and training needed to assess your situation and help you through the process of returning your property to its preloss condition. Call us anytime day or night at 662-846-1700.

Preventing Water Damage at Your Home while You are Gone on Vacation

6/10/2022 (Permalink)

Many things can go wrong in your home while you’re on vacation, most commonly leaks and water damage. Learn how to help prevent and reduce the risk of water damage when you’re away from your home:

Check for Leaks

Before you leave on vacation, be sure to check around your house for any leaks. Pipes under sinks, your water heater, anything resembling rust, cracks, or other damage. It’s important to check the seals around your windows and the exterior of your home as well. If you find any leakage, be sure to fix it right away so everything can be repaired and in good condition before you leave.

Clean Your Gutters

Cleaning leaves and other debris out from your gutters before taking a vacation is an easy way to prevent potential blockage and build up. To learn more about the advantages of clean gutters, click here.

Inspect Appliances

Important appliances such as your dishwasher, washer/dryer, and refrigerator are all connected to your home by hoses. If these hoses are damaged in any way, they can cause major water damage to your home. Inspect your appliances and, if needed, replace their hoses prior to leaving on vacation.

Turn Off the Water

Whenever you leave your home for an extended period of time, it’s important to turn off the water main and make sure the pipes are completely drained. This will stop any water from continually leaking in your home while you’re away. Simply run the water and flush your toilet after you turn off the water.

Have Someone Check on Your Home

Coordinate to have someone come over and check on your home while you’re away. Having a friend, neighbor, or family member keep an eye on your property can help keep it in good shape, and they can notify you immediately if something goes wrong.

With these tips, you can truly enjoy your vacation with the peace of mind that your home is safe from any potential water damage that could occur in your absence. If your home does suffer from water damage, call us at SERVPRO of Greenville/Cleveland!

Flood Water Safety Tips

6/10/2022 (Permalink)

3 Reasons Not To Drive Through Flood Water

The temptation to drive through flood water can be difficult to resist. Perhaps you are eager to get home to deal with your flooded basement, or maybe you just don’t want to take the time to go around. Driving down a flooded street can be dangerous, so consider letting a professional storm damage restoration service clean up your basement, while you review these three reasons not to drive through floodwater:

1. You could damage your vehicle. Most cars only have a few inches of ground clearance and even a large truck or SUV may not have more than a couple of feet. Flood water can damage the engine, electrical system and interior of your vehicle. Additionally, flooded roads may have potholes, debris and other obstacles concealed by standing water.

2. You could lose control of your vehicle. As little as six inches of standing water on a flooded street can cause you to lose traction, skid off the road and cause an accident. 12 inches of water can cause most cars to float. A floating vehicle won’t respond to your attempts to steer or brake, which could lead to an accident, or even cause your vehicle to be washed away. Floodwaters can also stall engines. A car with no working engine can not be driven out of floodwater or maneuvered to avoid potential collisions.

3. You could drown. A vehicle that is stalled or washed away by floodwaters can fill with water and cause drowning or be washed into a river or creek. The people who may attempt to rescue you from your flooded vehicle are also at risk of drowning. In almost all cases, the risks of driving down a flooded street outweigh any time or inconvenience you might save by not taking a detour.

If there is a potential for flood conditions in the forecast these travel tips may help you successfully navigate areas at high risk for flooding.

Commercial Insurance Basics

5/24/2022 (Permalink)

Property coverage is an essential item in every business budget. Most commercial insurance policies cover damage to your structure in Bolivar, Washington, or Sunflower County, as well as any equipment, furniture or other items that are marred or destroyed in a fire. The answers to the following questions can help you decide which policy to purchase.

What Does a Commercial Insurance Policy Cover?

A basic policy is designed to pay for sudden, accidental occurrences that cause harm to your property. It prevents you from having to pay the cost of fire damage mitigation services out of pocket, and it doesn't just cover the building itself. Other features of your property may be included in the policy:

• Office equipment
• Furniture
• Landscaping
• External structures
• Fences
• Inventory
• Important documents
• Manufacturing machines

What Factors Affect Cost?

Most commercial insurance coverage provides comparable protection, but if there are factors that put your business at a higher risk of fire, your policy will likely cost more. For example, a restaurant owner is probably going to pay more for insurance than someone who runs an office building. Newer buildings with better safety features such as fire-resistant building materials and a state-of-the-art fire suppression system can often get better insurance rates. When you meet with your insurance agent, be sure to ask about the factors that affect the cost of your policy.

Does It Matter Whether You Own or Rent?

If you own property, you need insurance to cover all the items listed above in the event of a fire. If you are renting from someone else, though, you still need to protect yourself. Your landlord's policy will probably only cover the items he or she owns. You still need coverage for the items inside, such as computers, phones and files.
A commercial insurance policy can save you a lot of money in the event of a fire. Make sure you have the right coverage for your business.

Cigarette Safety

5/11/2022 (Permalink)

E-Cigarettes have gained in popularity, and many people use them as part of a smoking cessation plan. However, e-cigarette batteries have been known to explode. Here are some smoking safety tips from the National Fire Protection Association:

Electronic Cigarettes

Never leave charging e-cigarettes unattended. E-cigarettes should be used with caution.

• Fires have occurred while e-cigarettes were being used
• Battery failures have led to small explosions
• While the battery was being charged
• While the device was being transported

Smoking Safety

• If you smoke, use only fire-safe cigarettes
• Keep cigarettes, lighters, matches, and other smoking materials up high out of the reach of children, in a locked cabinet
• If you smoke, smoke outside. Most deaths result from fires that started in living rooms, family rooms, and dens or in bedrooms.

Put It Out

• Do not discard cigarettes in vegetation such as mulch, potted plants or landscaping, peat moss, dried grasses, leaves, or other things that could ignite easily
• Use a deep, sturdy ashtray. Place it away from anything that can burn.
• Before you throw away butts and ashes, make sure they are out, and dousing in water or sand is the best way to do that

Call SERVPRO of Greenville/Cleveland at (662)846-1700 if your home or business needs fire damage restoration services.

Leaking Shower Pan in Your Home?

5/6/2022 (Permalink)

Do you know how to tell if you have a leaking shower pan? According to a study published by the Insurance Institute for Business and Home Safety (IBHS), homes more than twenty years old were 37 percent more likely to have water damage involving a shower, and more than half of these claims involved a damaged shower stall.

Our local team has been responding to water damage emergencies for years in the Bolivar, Sunflower, and Washington County areas. Some of these emergencies may have been prevented through routine inspection and maintenance.

Here are some tips from the IBHS for maintaining your shower pan:

Inspect tile and grout every six months, paying attention to loose or cracked tiles or cracked and crumbling grout lines. Make these repairs as needed.

Test the shower pan annually by:

1. Blocking the drain
2. Fill the shower stall with about one inch of water
3. Use a pencil to mark the waterline
4. Leave the water standing in the shower pan for eight hours
5. If the water level decreases, contact a plumbing professional

Call Us Today!

When your home or commercial business or home needs emergency water restoration services, SERVPRO of Greenville/Cleveland is Here to Help.  Call us today at 662-846-1700.

Tips for Your Pet during Thunderstorms

5/6/2022 (Permalink)

SERVPRO of Greenville/Cleveland responds to storm damage emergencies every year, and sometimes pets get very anxious during thunderstorms. The American Society for the Prevention of Cruelty to Animals (ASPCA)offers some great tips for managing your pet’s anxiety during a thunderstorm:

How to Help a Scared Pet

The good news is there are lots of things you can do at home to help your pet. Please remember that one thing does not work for all pets—so keep trying and see what works for them.  

• Keep calm! Your dog is aware of your emotions; they are more likely to get upset if you are.
• Try distracting your pet by playing games. You can turn on the TV, play soft music, or give them a food puzzle or Kong filled with their favorite item are all great ways to distract your pet. 
• Let them hide. If they prefer to stay under the bed, in a closet or bathroom, let them stay there. 
• If your pet does not have a place to hide, consider creating a safe place for them. Interior rooms where there is less noise or flashes of light are a good place to start.
• Anxiety vests or shirts may also help your pet feel calmer

When your home or business needs storm damage restoration services, our local team is Here to Help.  Call us today at 662-846-1700.

Stormwater Damage

5/4/2022 (Permalink)

When your Mississippi home or business suffers stormwater damage, it is important to identify what type of damage you’re dealing with.  This will help you to determine what steps to take next.  The type of water will determine how affected areas could pose a threat to your overall health.

There are three types of water:

Clean Water

This is water from a source such as rainwater.  Water from a broken pipe can also considered a source of clean water damage.

Gray Water

This is slightly contaminated water.  When stormwater is left untreated, bacteria and other contaminants can begin to grow and cause various issues.  This can occur with water from a pipe leak or other plumbing issue as well.

Black Water

This is highly contaminated and dangerous water that is filled with fungi, bacteria, or even chemicals.  Sewage and floodwater are two common forms when it comes to this type of damage.

When you are faced with clean stormwater damage, be sure to turn off the circuit breakers in the damaged areas of the building, and do not enter those areas.  Remove excess water and move items that may be sensitive to moisture, especially electronics.  When the water damage is caused from a plumbing issue, shut off the water source or have a certified professional do so. 

When the stormwater is contaminated, stay clear of the areas and allow a biohazard professional to handle the cleanup properly.  Do not turn on the HVAC system or use fans to dry the affected areas, since the air can potentially spread the contaminants.  Discard any items that have been affected by the damage-better safe than sorry!

SERVPRO of Greenville/Cleveland can handle all forms of water and storm damage across Mississippi.  We also specialize in biohazard events where contaminated water is present. It is often that advanced cleaning techniques are necessary to fully restore the affected areas when this type of damage is involved.

No matter the form of storm damage comes your way, SERVPRO of Greenville/Cleveland is here to help 24/7/365! We are always prepared to make your storm damage emergency “Like it never even happened.

Wind Damage Tips

5/4/2022 (Permalink)

It's Spring here in Mississippi. The weather is changing constantly. It can be difficult to predict. Warm temperatures, cold temperatures. Sunshine, then rain. Frosty mornings, comfy afternoons. However, one element that seems to be consistent is the wind. While wind can be a nuisance and add a chill to the air, it can also be potentially devastating to your commercial property. Here are a few things to consider when protecting your property from strong winds:

• Trim trees or shrubs close to your property or business
• Remove debris from the yard (outdoor furniture, etc.)
• Keep rain gutters clear and clean
• Cover windows with plywood if severe winds or storms are approaching
• Ensure materials such as roofing, fencing, and chimneys are properly maintained

Stay up to date with current weather forecasts and be sure to prepare for heavy winds prior to, rather than during the event.  If any wind damage occurs to your commercial property, call SERVPRO of Greenville/Cleveland today at (662)846-1700.

Water Damage from a Fire Loss

5/4/2022 (Permalink)

Have you ever dealt with fire damage on your residential or commercial property? No matter the size, a fire on your property is devastating. From smoke damage to blackened and damaged walls and belongings, you can be left to wonder what to do next, especially when you’re left with unexpected water damage that is left behind once the fire department leaves.

Depending on the size of the fire, lots of water can be required to make sure the flames are fully extinguished. This can leave water everywhere, soaking your property and belongings. When this happens, give SERVPRO of Greenville/Cleveland a call.

SERVPRO of Greenville/Cleveland can deal with fully drying out the moisture left behind once the fire department leaves as well as beginning the fire damage cleanup. 

SERVPRO of Greenville/Cleveland is always here to help! Give us a call at 662-846-1700.

Holiday Tree Tips

12/8/2021 (Permalink)

With the holidays fast approaching, it is time to decorate for Christmas.  Listed below are some tips of how to prevent fire hazards from State Farm.

How to prevent Christmas tree fire hazards

• Ensure that your live tree is fresh - nobody likes a burning Christmas tree! The needles should be hard to pull from the branches and don’t break when bent between your fingers. The bottom of the trunk should be sticky with resin. If you tap the tree on the ground, few needles should fall off.
• Keep the tree away from heat sources such as fireplaces, vents and radiators.
• Be sure to check the water level daily and make sure the stand is filled with water. Heated rooms will quickly dry out the tree.
• Practice Christmas tree safety by placing the tree out of traffic and make sure it’s not blocking doorways.
• If you buy an artificial tree, be sure to look for the “Fire Resistant” label. The label doesn’t guarantee the tree won’t catch on fire, but it does indicate the tree is more resistant to catching on fire.

https://www.statefarm.com/simple-insights/residence/holiday-fire-safety-tips

If you do experience fire damage, call SERVPRO of Greenville/Cleveland today at (662)846-1700.

Merry Christmas and Happy Holidays!

Preparing for Winter Weather

11/19/2021 (Permalink)

Know your winter weather terms:

Winter Storm Warning

Issued when hazardous winter weather in the form of heavy snow, heavy freezing rain, or heavy sleet is imminent or occurring. Winter Storm Warnings are usually issued 12 to 24 hours before the event is expected to begin.

Winter Storm Watch

Alerts the public to the possibility of a blizzard, heavy snow, heavy freezing rain, or heavy sleet. Winter Storm Watches are usually issued 12 to 48 hours before the beginning of a Winter Storm.

Winter Weather Advisory

Issued for accumulations of snow, freezing rain, freezing drizzle, and sleet which will cause significant inconveniences and, if caution is not exercised, could lead to life-threatening situations.

Know Your Risk for Winter Storms

Pay attention to weather reports and warnings of freezing weather and winter storms. Listen for emergency information and alerts.

Winter Weather | Ready.gov

Children and House Fires

11/17/2021 (Permalink)

Below are preparedness tips to help keep your kids safe and prevent fires.

• Keep matches, lighters and other ignitable substances in a secured location out of the reach of children, and only use lighters with child-resistant features.

• Practice your home fire escape plan with your children several times a year.

• Also practice stop, drop and roll and low crawling. 9 Familiarize children with the sound of your smoke alarm and what to do when they hear it.

• Teach your children not to be scared of firefighters.

• Take them to your local fire department to meet them and learn about fire safety. 

• Teach your children to tell you or a responsible adult when they find matches or lighters at home or school.

• Smoke alarms save lives. Install a smoke alarm near your kitchen, on each level of your home, near sleeping areas, and inside and outside bedrooms if you sleep with doors closed. Use the test button to check it each month. Replace all batteries at least once a year. Having a working smoke alarm reduces the risk of dying in a home fire by nearly half.
• Visit www.redcross.org/homefires for more information on children and fire safety

Bio-Hazard Clean Up

10/4/2021 (Permalink)

SERVPRO of Greenville/Cleveland provides 24-hour emergency services and is dedicated to being faster to any-sized disaster in Washington, Bolivar, and Sunflower counties. We are committed to responding immediately to your Bio-Hazard emergency and have the expertise to handle your advanced cleaning needs. Bio-Hazard cleanings are a different animal. You have to be extremely detailed and safety orientated. Our team works around the clock relentlessly to make sure we properly, safely and efficiently mitigate any and all effected content and structure so that returning to your home or business is a breeze!

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

If your business needs our help, call SERVPRO of Greenville/Cleveland today at (662)846-1700.

HVAC Tips

10/1/2021 (Permalink)

HVAC systems may seem like the last thing that would cause a severe water disaster in your home but they definitely can do their fair share of damage if not being looked after properly. The most common causes of HVAC issues include frozen evaporator coils, clogged drains and pipes that may not be connected properly.

You should always do these simple things to make sure you help to prevent any water damage caused by your HVAC unit.

• Change the HVAC filter regularly
• Clean the condenser
• Install a condensation pump
• Maintain the overflow drain plan
• Maintain the condensation drain line
• And always have your HVAC system inspected professionally

If you have a fire, water, or mold disaster give SERVPRO of Greenville/Cleveland a call today. Our highly trained professionals are ready to help day or night. We are available 24 hours a day, 7 days a week for all of your cleaning and restoration needs. 

Grilling Time

10/1/2021 (Permalink)

Just think, one minute you are cooking food on your grill enjoying a beautiful fall day with your family, and the next moment you are trying to put out a fire in your home!

When a fire starts near or around a home it will instantly start to warp parts of the structure in which it is close to. Siding and lighting among others things will start to get hot and change its structure as the fire begins to heat them up. Fire also can cause sever soot damage which can result in the loss of many of your items.

So what can you do to avoid a grill fire this fall? According to www.charbroil.com you can follow these simply tips and tricks to help avoid any kind of fire disaster.

1. Trim the fat. Flare-ups usually happen because of excess fat, sauces or oily marinades.
2. Keep the lid open. When searing fatty foods, leave the grill lid opened.
3. Avoid wind. Try to keep your grill away from windy areas. 
4. Move your food. 
5. Burn the grease away. 
6. Clean your grill

If you have a fire, give SERVPRO of Greenville/Cleveland a call today at (662)846-1700.

4 Things Not to Do After a Flood Occurs

10/1/2021 (Permalink)

It isn't uncommon to feel a bit panicked when you see flood water gathering in your basement or around your yard. Unfortunately, that heightened sense of fear can lead to some steps that may put you in danger or cause damage to your home. Protect your home and family with this list of Do Nots:

1. Do Not Use Any Electricity in Your Home

It only takes a tiny amount of water to carry enough electricity to give you a pretty good shock. Electrocution is a very real danger as water damage affects your home. Avoid this type of injury by staying away from the water and turning off the power at your main breaker box. Shutting off the power also decreases the risk of fire after you've been evacuated.

2. Do Not Go in the Water

Whether you're driving down the street or walking through your flooded home, there could be danger in the water, including raw sewage, animals, insects, chemicals, and live electricity. Water on the roads or walkways can be deceptively deep and may have swift currents that put you and any potential rescuers at risk.

3. Do Not Attempt Cleanup or Repairs Without Proper Gear

Before you begin hauling out your belongings, gather together waterproof boots and gloves and consider using a mask. Remember that floodwater carries a lot of contaminants, so protective clothing helps you avoid exposure to germs.

4. Do Not Enter Your Home Without an Official Okay

There are many professionals trained to respond to disasters. When you listen to emergency responders, home inspectors, and even home cleanup and repair professionals, you're more likely to avoid injuries and further damage to the home.

It's natural to want to start cleaning up as soon as possible after floodwater damages your flooded home. However, these common mistakes lead to further harm, either by leading to injuries or secondary damage.

Getting the Fall Leaves Out of Your Yard

10/1/2021 (Permalink)

Raking the leaves off your lawn is one of the most tiresome parts of the fall weather. Unless you’re making a leaf pile for your kids to enjoy, it can seem like a never-ending job as more and more leaves fall every day. But perhaps there are other options for those pesky leaves that don’t involve a rake at all. HGTV has a list of unique ideas that could put those fallen leaves to better use;

• Mow over the leaves to use for mulch
• Make Leaf Mold near the base of your trees
• Chop leaves for a Compost pile
• Put the leaves beneath shrubs and in planting beds to provide winter protection for insects or small critters
• Blow leaves away with a leaf blower
• Add leaves to vegetable gardens to help protect roots from harsh winter weather
• Use leaves for Art Projects
• Try Community Recycling and give your leaves to someone who can use them

The falling leaves of autumn don’t necessarily have to be a pain in the butt. There are ways to make fall fun again, even if you’re too big to be jumping into those leaf piles. So get creative this fall and try a raking alternative.

Source: https://www.hgtv.com

As always, if disaster strikes, SERVPRO of Greenville/Cleveland is just one call away.  Contact us at (662)846-1700.

Avoiding Cigarette Fires

9/3/2021 (Permalink)

Cigarettes are a common cause of fire even though these fires are easily preventable. Here are three ways to prevent a cigarette fire.

1. Smoke outside. Most cigarette fires start when a smoker falls asleep. Bedrooms and couches are the most common places for cigarette fires to break out. Keep in mind that the same risks apply to smoking on a screened-in porch or a deck with furniture. It is best to smoke away from the house in an outdoor chair. You may be less likely to get comfortable enough to fall asleep outside with a lit cigarette.

2. Completely extinguish cigarettes. If you do not put out the burning end of a cigarette, you will greatly increase a fire risk inside or outside of your home. Take an extra moment to make sure that your cigarette is completely extinguished before leaving the area.

3. Use stable, enclosed ashtrays. An ashtray fire is a common type of cigarette fire. This type of blaze can occur if a pet knocks over an ashtray that contains smoldering butts or if burning butts get blown out of the ashtray onto combustible materials outdoors. Choose an ashtray that is hard to knock over, and that is enclosed or features a material that makes it easy to ensure that smoldering butts no longer pose a fire risk.

These are three simple and effective ways to prevent fires caused by cigarettes in or around your home. If a cigarette fire does break out, you can either extinguish a minor fire yourself or call the fire department. If your home sustains damage, SERVPRO of Greenville/Cleveland at (662)846-1700.

Preventing Carbon Monoxide Poisioning

9/3/2021 (Permalink)

Carbon Monoxide is an odorless, tasteless, and colorless gas. It can cause severe health effects. This deadly gas exists in combustion fumes that result from burning fuel (gas, wood, propane, etc.) in various appliances and machines. Those include stoves, fireplaces, gas ranges, lawnmowers, electric generators, cars, and more. Here are some tips to prevent CO poisoning in your Washington, Bolivar, or Sunflower county home.

• Have your heating system, water heater, and any other gas, oil, or coal-burning appliances inspected and/or serviced at least once a year by a certified professional. 
• Never use gas ranges or ovens to heat your home. Also, don’t use gas camp stoves or charcoal grills indoors. Using these can cause a buildup of CO inside your home, cabin, or camper.  
• Be careful when using gas-powered electric generators. Never use them in your home, basement, or garage, and keep them at least 20 feet from windows, vents, or doors. 

• Indoor vent pipes should go up slightly as they go toward the outdoors. Doing this will help prevent CO or other gases from leaking if the joints or pipes are not adequately tightened or affixed. 
• Never patch a vent pipe with tape, gum, or anything else. This kind of patch can make CO build up in your home. 
• Keep the vents for the stove, fireplace, dryer, and furnace clear of snow during and after a snowstorm. 

• Have your chimney checked for soot, debris, and corrosion at least once a year. Hire a chimney sweep to clean your chimney annually. 

• When the fireplace is in use, open the flues. Close your fireplace or damper only when the fire is completely out. 
• Install Carbon Monoxide Alarms in your home.
• Never idle your vehicle inside a garage that’s attached to the house or living space, even if you leave the door open. Have a mechanic inspect your vehicle’s exhaust system once a year to prevent CO build-up. 
• If you drive a vehicle with a tailgate — when opening the tailgate, open vents or windows to make sure the air is moving through your car. If only the tailgate is open, CO from the exhaust will pull into the car. 

Pack-Outs/Move-Outs after a Storm hits

9/3/2021 (Permalink)

SERVPRO of Greenville/Cleveland understands that your home is more than a structure. Its your family’s furniture, clothing, keepsakes, and other belongings that help you transform a house into a home.

If your home requires extensive restoration or cleaning after a storm, SERVPRO of Greenville/Cleveland can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

•  A quicker remodeling process
•  Protecting contents from further on-site damage
•  Protecting items from potential damage

When restoration is completed, Our team will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your specific insurance coverage. Contact SERVPRO of Greenville/Cleveland today at (662)846-1700.  We are always here to help!

How Your Business Can Prepare for Emergencies

9/3/2021 (Permalink)

Risk management is a huge part of being a business owner. Risk management can cover many things, from inventory control to employee safety. Many aspects of running a business need risk management strategies that you may not even think of. When it comes to the risk management of the physical structure of your business, SERVPRO of Greenville/Cleveland is Here to help!

At SERVPRO of Greenville/Cleveland, we have a wonderful program we offer free of charge to our commercial customers. The program is known as the Emergency Ready Profile, or ERP for short. In the simplest of terms, the ERP is an assessment of the structure of your business. We will tour through your facility and find areas of importance to know of when an emergency strikes. Say your office complex has a burst pipe and you need to know where the water main shutoff is in a hurry to stop more water from coming out. With an ERP performed at your business, you will have that information at the tip of your fingers.

After compiling the necessary information from your business, our team will send over a completed hard copy profile as well as an invitation to download the ERP app, which allows you to have all the necessary emergency information available to you on your phone.

Cleaning and Maintaining Your Gas Range

9/3/2021 (Permalink)

While more and more homes have electric stoves and ovens, a gas range is still a popular choice for many people, especially those who are serious about home cooking.  One downside to a gas stove over a flat-top electric stove is that the cleaning process is more involved. However, not only does regular cleaning keep your kitchen looking spic and span, but it can also prevent smoke and grease fires.

1. Remove Grates

On a gas range, you can remove the grates around the burners. Soak them in a sink of warm, soapy water while you work on the rest of the stove. Later, scrub them clean.

2. Clean Crumbs

Loose crumbs on your stove are what cause a smoke smell while you're cooking.  Charred bits of pasta, crusted on sauce, and other mysterious tidbits that always end up right under the flames not only smell bad, but can lead to a fire.

3. Spray Cleaner

Choose your favorite cleaning products but keep in mind that some more abrasive chemicals might strip the temperature markings from your stove's dials. A mixture of vinegar and water works well to cut grease from your stovetop. Spray it on, let it sit for a bit, and then wipe clean.

4. Scrub Stains

For stubborn stains usually caused by grease, dish soap and a toothbrush can work wonders. This is the part where regular maintenance makes this chore much easier. By taking care of a couple of grease spots now, you save yourself hours of work later if you let the stains build up.

5. Degrease Burners

Even the burners need some love. The burner tops can soak with the grates while the toothbrush can help get grease out of the burner heads. Where there is grease buildup, there's a fire risk. While a fire restoration company can help you put your kitchen back together after a fire, proper range cleaning will prevent many problems.

Locate Your Water Shut-off Valve

8/17/2021 (Permalink)

One of the best tips to limit the threat of water damage is knowing where your water shut-off valve is located in your home or property.  Knowing this could save you time and money.

Stopping the water is the single most important way to limit the amount of damage.  

Not only is it important that you know how to turn off the water, but that everyone who could be in the home alone does as well since you can never plan when property damage might strike.  If property damage from a pipe break, appliance failure SERVPRO of Greenville/Cleveland is Here to Help make it “Like it never even happened.” Call SERVPRO of Greenville/Cleveland today at (662)846-1700 24/7 to help with your emergency needs.

How Property Managers Can Prepare for Storms

8/17/2021 (Permalink)

As a property manager, one of your major duties is storm preparedness. Neglecting this responsibility means that bad weather may have a particularly negative impact, creating even more damage than there might otherwise be. Thankfully, there are commercial property restoration professionals that can fix almost any type of structural catastrophe. Here is some advice regarding how property managers should react to and prepare for bad weather.

Weather Disaster Responsibilities of Property Managers

Those in charge of residential properties shoulder many obligations after a storm, including

• Examining windows for cracks and gas lines for leaks
• Erecting security barriers so that vandals and thieves cannot enter
• Checking the grounds for downed power lines

The effects of weather damage can compound a property manager's post-storm responsibilities, making storm preparedness an essential strategy for keeping your premises running smoothly.

Weather Disaster Preparation for Property Managers
Your primary concern when it comes to storms is keeping tenants safe. Assess your complex for the best escape options. Share your analysis with everyone who could benefit.  High winds can knock over grills and start fires. Mandate that barbecue equipment is immediately brought inside after use. Additionally, using fireproof materials, such as fiber cement siding, helps reduce the odds of an accidental blaze.
Property management requires fast action under pressure. Have emergency numbers handy so that you can quickly call the authorities even when you feel panicked. Write these contacts down so that they may be easily accessed even if a power loss means your computer won't turn on and your phone's battery is drained. Keep a flashlight nearby so you are able to read your list in complete darkness.
Storm preparedness keeps residents safe, reduces building damage, and makes your job easier. Employ these recommendations if you are responsible for any type of residential property.

What Your Business Can Expect from Storm Damage

7/6/2021 (Permalink)

If your business has experienced water damage after a flood or a storm in Bolivar, Sunflower, or Washington County, it can be overwhelming to know how to begin the recovery process. 

1. Remove Standing Water
   The most important first step is to remove the standing water from the building. The longer standing water remains, the more damage it does to your property. To avoid needing to tear out every last bit of dry wall and flooring, use a water pump to remove water.
2. Inspect for Safety
   Once the water is gone, the entire building will need to be carefully inspected for safety. A storm restoration team will have the necessary tools to inspect the areas behind walls to see where water has infiltrated.
3. Salvage or Scrap
   After a thorough safety check has been done, decisions need to be made about the materials in your business. Some furniture and hardwoods can be salvaged, while it is often necessary to scrap drywall and ceiling tiles. Work with professionals who can help you know what all can be salvaged before you start to tear out everything. Salvaging can save you a lot of money in repairs.
4. Dry Thoroughly
   Now that you're down to bare bones, everything needs to be dried out completely in order to prevent mold growth and structural damage. Untended mold that grows in those areas can cause more damage down the road once you believe that the restoration process is over.
5. Restore and Restart
   Finally, your property can be restored to its former glory and you can focus on getting back to work.
   Don't allow a restoration to overwhelm you. Before you tear out everything, work with professional restorers to help you navigate the process.

Flood Cuts

6/30/2021 (Permalink)

A flood cut is the method the cleanup team uses to tear out materials that can't be salvaged. Technicians will probably need to use a flood cut if the water damage meets certain criteria:

• High levels of contamination
• Suspected damage in hard-to-reach areas
• Compromised structural integrity of the wall

Flooding from a storm almost always leads to a flood cut because the water is contaminated.

What Happens After the Flood Cut Is Made?

Once the cut is made, the technicians remove the drywall. They take out all the damaged material, including any damp insulation behind the wall.

If a storm causes flooding in your home, it may take more than simply removing the water and wiping down surfaces to complete the repairs. Technicians may have to make flood cuts on your walls to remove all the damage.

If you experience flooding in the Bolivar, Sunflower, or Washington county area, call SERVPRO of Greenville/Cleveland at (662)846-1700.

Maintaining Your Home to Prevent Water Damage

6/30/2021 (Permalink)

Heavy rains can be a significant cause of water damage. This is especially true if there are home maintenance issues that go unaddressed over time.  It’s not possible to prevent every type of water damage your home could suffer. But there is a lot you can do regarding maintaining your home to help ensure it’s not vulnerable to damage caused by heavy rains.

Invest in native plant landscaping. Many people don’t realize that the right landscaping at your home can make a big difference when it comes to preventing water damage. Native plants, trees and bushes can be vital in protecting your home from water damage. Talk with landscaping experts in the area or visit a native plant sale for tips and ideas.

Learn how your yard drains. Knowing how your yard drains is vital to protecting your home. If you notice that your yard is draining toward your home, then you might want to get in touch with a landscaping expert to look for ways to protect you yard.

Explore sealing your roof. Experts estimate that almost 95% of damage is caused by water finding its way through gaps in your shingles, which can be prevented with this step.

Water Damage From Sprinkler Systems

6/29/2021 (Permalink)

We all love a lawn that looks amazing! Sometimes we just do not get enough rain and our lawns start looking a little brown. There are underground sprinkler systems that can do the work for us. But they can also cause havoc on our homes if not installed properly or not taken care of.

• Improper installation: Your sprinkler system delivers water to different zones via a series of underground rubber tubes or hoses that connect to the home’s water line. But if these hoses run too close to the foundation and there happens to be a leak in them, homeowners may unknowingly find themselves with water inside their property.
• Overspray: When sprinklers overshoot their intended watering targets and spray on or near building walls, water can seep into the foundation and possibly into your basement.
• User error: Installing a rain sensor with your system will analyze rainfall to determine whether your lawn needs watering. This can help prevent excessive water buildup around the property. Also, it’s recommended to have your system professionally started up every spring and winterized every fall to ensure correct operation.
• Broken pipes: As we noted above, sprinkler systems tap into the home’s water line. Usually, part of the system is installed within the home to accomplish this. However, if the sprinkler pipes inside the home become frozen or damaged, it will become a problem inside the home.

Call the Professionals at SERVPRO of Greenville/Cleveland Today!

6/29/2021 (Permalink)

As a restoration company, SERVPRO of Greenville/Cleveland’s aim is to be the trusted resource among clients. We ensure that we follow industry standard protocols. SERVPRO of Greenville/Cleveland’s staff members go through IICRC (Institute of Inspection, Cleaning and Restoration) training to be best prepared for all the services we offer. They are also certified with OSHA and Lead awareness. We maintain a large inventory of equipment for commercial and residential work. Air movers, dehumidification equipment, air scrubbers, specialty drying equipment all help complete the work in a timely manner. SERVPRO of Greenville/Cleveland’s team members utilize technology and client documentation to make sure that everything is recorded properly. Our software documents and records all the essential information is needed to make sure that these pieces are easily accessible. 

Pet Safety

6/29/2021 (Permalink)

During this Summer Season, SERVPRO of Greenville/Cleveland wants to remind you to be pet prepared.  Pets are just as important as any family member to many people, so make them a part of your preparedness planning.

There are several things you can do to make sure your pets stay safe during an emergency.

• Know how to find pet friendly hotels along your travel routes.
• Build a Pet Preparedness Kit.
• Have a trusted friend who can check on your pets if you are unable to get home.

We hope you enjoy a safe Fourth of July.

The experienced crews of SERVPRO of Greenville/Cleveland are always here to help.  If your home or business is affected by storm damage, call the trusted professionals at 662-846-1700. 

Hot Water Heater Leaks

6/10/2021 (Permalink)

If a burst water heater floods your home, it can cause serious damage. When this appliance breaks, flooding can be intense as it continuously refills as it gushes out water. When you don't notice the leak right away, you can end up with multiple floors of water damage, mold growth, or even a flooded basement.

When it comes to water heater flood cleanup, immediate action is required to help prevent extensive water damage the water heater. Here, we will outline the steps you need to take to stop flooding, how to clean up, and ways to prevent hot water heater failure in the future.

What To Do When Your Hot Water Heater Bursts or Leaks

1. Turn off the water.

As soon as you notice that your water heater is leaking, you should turn off the water supply line to the tank. This shut off valve is usually found on the pipe that connects the heater to the main water line.

If for some reason this doesn't stop flooding, you may have to turn off the main water supply or drain the tank and open the pressure relief valve to completely stop the flow of water.

2. Turn off the power or gas.

Depending on whether you have a gas or electric water heater, you will need to turn off the appropriate energy source to the heater. This step is important to ensure safety while performing cleanup. If you can't turn these off yourself or aren't sure how to, call a contractor to come help.

3. Call a plumber to diagnose the problem.

You probably don't want to take a shower in cold water or not be able to take a shower in your home at all. Call a local plumber who can quickly determine the cause of your water heater flood and make repairs as needed.

4. Clean up standing water.

Once you've stopped flooding, turned off the power, and arranged for a plumber to fix the cause of your issue, you can begin the flood cleanup process. To clean up, you'll need towels, mops, buckets, and possibly a wet-dry vacuum depending on the extent of standing water.  Call SERVPRO of Greenville/Cleveland to get their technicians out at your home to get drying equipment set to dry out the affected areas.

Why do Dishwashers Leak?

6/10/2021 (Permalink)

When it comes to dishwashers leaking on to the floor of your kitchen, there are many possible causes. Try to find the cause of your dishwasher leak by inspecting the following components of your appliance. 

Water Leaking Underneath of Dishwasher

If water is pooling underneath your dishwasher, the following may be to blame:

• Corroded or leaking dishwasher tub from soap or old age
• Loose or stuck water valves
• Loose or cracked water supply lines
• Dishwasher isn’t level

Water Leaking From Front of Dishwasher

If you notice water leaking from the front of the dishwasher, it’s possible that you’re dealing with a leaking door. A leaking dishwasher door can be caused by:

• Faulty door latch
• Using the incorrect dishwasher detergent
• Door gasket/seal needing replacement

Need Help With Dishwasher Leak Water Damage Repair in Bolivar, Sunflower, or Washington County? We Can Help.

As a professional water damage restoration service, SERVPRO of Greenville/Cleveland has the experience and resources needed to quickly restore your home to pre-damage conditions.

Appliance Malfunctions

5/26/2021 (Permalink)

Dishwashers are one of the many dangers that are lurking in your kitchen. When a water line is not properly installed or a dishwasher is uneven, it can cause you a headache.  When a water line is attached incorrectly, it can result in a huge mess that will or can destroy your kitchen in a matter of minutes.

As soon as that dishwasher comes on, water will begin to flow. If the lines are not installed correctly, it will either start with a gradual leak or turn into a pool right before your eyes. When the water line comes off while the dishwasher is on and washing, it can cause a huge flow of water that in seconds will start to fill up the kitchen. You will need to quickly go to your water supply line and turn it off if it's safe to do so.  Water can become mold very quickly if not taken care of and dried up quickly.

Contact SERVPRO of Greenville/Cleveland today for all your water damage restoration needs!

Precautions to Prevent Fires

5/26/2021 (Permalink)

Below are precautions you can take to help prevent house fires.

Electrical Equipment

1. Make sure your outlets aren't overloaded 
2. Your Electrical appliances don't have loose or frayed cords/plugs
3. Don't have electrical wires under heavy equipment.

Candles

Keep candles on a level surface, away from combustible materials and out of reach of children or pets. Always blow them out before leaving the house. 

Cooking Equipment

When a pot and pan splatter grease, it can take seconds to cause a fire. When cooking stay close by, especially if using oil or high temperatures. Keep combustibles away from the heat source (e.g. oven mitts, dish towels, paper towels).

Fire Pits

1. You may need a permit depending on where you live to have a fire. 
2. Use a screen over your fire to keep the sparks from flying 
3. Keep a bucket of water or a hose close by.
4. You have to have a permit if your fire is bigger than 2 ft tall and 3 ft diameter. 
5. Keep at least 25 ft away from structures and tree limbs. 

Fire Hazard Tips

5/25/2021 (Permalink)

Did you know that according to the National Fire Protection Association there are almost 17,000 dryer fires a year? 

And the damage can be deadly. These fires have caused about 51 deaths, 280 injuries and over $236 million in property loss and damage. 

So how can you do your best to prevent these fires from starting? Clean your dryer vents! 

How do you know if your dryer needs cleaning or unclogging? Here are a few signs:

• Dryer sheets have an odor after each cycle
• Abnormal amount of heat on clothes or in room where your washer and dryer are located
• Excessive amount of lint build up in the lint trap after a cycle
• Clothing smells musty after a drying cycle

And here are some more tips on how to prevent a dryer fire:

• Read the manufacturer’s instructions and warnings before installing a new appliance
• Try to clean the filter at least every 5 months with a nylon brush if it does become clogged
• Check to make sure the dryer lint filter is cleaned out before and after each load of wash
• Ensure that the outdoor vent cover is open when the dryer is turned on 
• Be vigilant during the springtime, and check your dryer vent outside to make sure no birds have made a new home 
• Check your vent pipe for lint every 3 months 

Emergency Ready Plans for Your Business

5/19/2021 (Permalink)

What is an ERP (Emergency Ready Plan)?

Whether you own a home or a business, it’s important to be ready for a potential disaster.  But it’s particularly important when you own a business. 

An ERP is a document that contains the critical information you need in the event of an emergency or disaster.  This document can even be loaded as an app on your phone, providing ready access for key employees any day, any time; because disasters don’t just happen during business hours.  An Emergency Ready Plan will:

• Provide a detailed map of your facility showing where to find important things like water shut-off valves, fire extinguishers and other priority areas. This will allow any employee to get to these areas quickly and efficiently.  Prompt response is key in any disaster to help lessen damage.  If there is a water main break, the quicker you get to the shut off valve, and stop the flow of water, the less damage there will be.  If there is a fire, the quicker you get to a fire extinguisher the better. 
• Put all essential phone numbers in one place. All of the essential phone numbers for things like: SERVPRO, the sprinkler system emergency contact, the building owner emergency number, local fire department will now be at any employees finger tips.
• Help employees identify the chain of command and who within the organization has the authority to authorize emergency clean up services to begin. In order for any restoration company to begin work, proper authorization forms must be signed.  Any delay in recognizing and reaching the person who has the authority to authorize the work, will result in costly delays to mitigating the damage. 
• Be free of charge to your business. Our friendly sales staff would love to do an ERP free of charge for your business.  It won’t take much time, and it could save your business.

Call 662-846-1700 to set up your plan.

Spring Fires

4/29/2021 (Permalink)

Spring brings with it lots of sunshine and beautiful flowering trees in full bloom all around us, but also warmer temperatures and oftentimes strong winds and dry conditions that can spark wildfires.

"Residents are urged to exercise caution handling any potential ignition source, including machinery, cigarettes and matches," the National Weather Service advised. "Be sure to properly discard all smoking materials. Any dry grasses and tree litter that ignite will have the potential to spread quickly."

The NWS offers these safety tips:

• Take ashes outside, away from the house and combustible material.
• Put ashes in a metal bucket/container.
• Always use a metal container; never use a plastic or paper bag.
• Completely immerse the materials in water.
• Clear an area for the container — possibly down to dirt, ruling out the possibility that grass could catch fire if it were knocked over.
• Allow the contents to soak for at least a week.

Fire damage can have extremely catastrophic effects on your property. SERVPRO of Greenville/Cleveland is the area’s fire & water damage experts and are always “Faster to any size disaster.” Large or small, we will restore your fire- and water-damaged property, residential or commercial, with efficiency and detail.

Call us 24/7 at 662-846-1700. We’re here to help!

Back to Work

4/29/2021 (Permalink)

With the country easing back into a somewhat normal life, and as a growing number of businesses and workplaces welcoming back their employees, it’s more crucial than ever to have buildings and facilities thoroughly cleaned to keep everyone safe from the coronavirus and other health hazards.

While the COVID-19 pandemic has changed what it means to be clean, SERVPRO franchises throughout the U.S. -- including SERVPRO of Greenville/Cleveland -- are here to help keep your customers and employees safe, and also let everyone know you've chosen a higher standard of clean.

When you go with us, you’re choosing Certified: SERVPRO Cleaned -- a defensive, proactive viral pathogen cleaning program backed by our more than 50 years of experience in cleanup and restoration. With an industry-leading, proprietary training program, cleaning solutions and remediation processes, we're helping businesses across the country open safely.

According to the Center for Disease Control and Prevention, these are currently known about Covid-19: 

• It is spread from person to person and happens most frequently among close contacts (within about 6 feet).
• This type of transmission occurs via respiratory droplets.
• Current evidence suggests that novel coronavirus may remain viable for hours to days on surfaces made from a variety of materials.
• Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of Covid-19

Here at SERVPRO of Greenville/Cleveland, we have seen a spike of Covid-contaminated facilities that we’ve treated in recent months.  Call 662-846-1700 today to schedule your Covid-19 cleaning.

When Natural Disasters affect your home or business

4/29/2021 (Permalink)

Whether a small home gets hit by a flood or a commercial building needs mold remediation, we can handle it! Do you know who to call in moments of water damage, fire damage, and sewer damage? Not only do we have a great crew of trained professionals, but we've got advanced state of the art equipment as well.

Time is money.

Natural disasters, fires, and floods can be one of the worst things to happen to your property. If you own a commercial property, it affects your employee's productivity and if your home is damaged, security feels lost. With our knowledgeable technicians and equipment, we work as hard as possible for as long as necessary to get your business back in shape. 

A Five-Star Experience every time!

We're one of the top water and fire restoration companies in the entire U.S. We have our testimonials for proof - we pride ourselves in being honest and informative to make difficult processes much simpler for you.

We are IICRC Certified.

The Institute of Inspection Cleaning and Restoration is the most trusted independent name in the restoration industry. To receive IICRC certification, a technician must take special classes and exams that follow the requirements from the ICRC. 

SERVPRO of Greenville/Cleveland will make your disasters "Like it never even happened." Give us a call today at 662-846-1700.

Facts about Tornadoes

12/2/2020 (Permalink)

We all may think we know "enough" about tornadoes; I mean, they are big, scary, and UNWANTED. But, did you know.....

• The winds of a tornado can reach speeds of up to 480km per hour 
• In extreme cases, tornadoes can last several hours and cross distances over 150km!
• Tornadoes are measured using the Fujita Scale (or F-scale), ranging from F0 to F5, with F5 being the strongest and most destructive.
• Most of the world’s tornadoes occur in the United States in what’s known as Tornado Alley. Stretching from West Texas to North Dakota, this area can see more than 200 tornadoes each year!
• Tornadoes can be invisible until they pick up dust and debris, or a cloud forms within the spinning funnel.

More facts about tornadoes can be found at https://www.natgeokids.com/za/discover/geography/physical-geography/tornado-facts/. 

A Professional Response to Fire Damage

11/19/2020 (Permalink)

Fire has a tremendous capacity for destruction and is one of the most widespread and common risks when it comes to commercial properties. As a result, most businesses have insurance coverage that includes protection against fire losses. When flames do break out, business owners contact professionals to respond to the fire and smoke damage. With the right equipment, these professionals help business owners get their properties back into working condition.

The Scope of Destruction

Experienced fire and smoke cleaning technicians understand that fire damage goes beyond the direct destruction. They take quick action to respond to several fire-related issues:

• Stains left behind by soot resting on porous surfaces
• Mold and mildew growth after the use of water to put out flames
• Corrosion on metal surfaces exposed to water and oxygen
• Poor air quality as smoke and mold particles hang in the air

The longer commercial properties sit after smoke damage occurs, the more likely it is that the extent and scope of the destruction will increase. The best response to fire and soot damage is to act as soon as possible.

Assessment of the Damage

As professionals arrive at a commercial property to respond, they'll assess the amount of fire, smoke, and water damage. As they begin their inspections, technicians also focused on safety. There are several safety risks inherent in the destruction left after a fire. Experienced fire damage cleanup and remediation professionals are certified and licensed to enter the property. In addition to training and authorization, they have the proper protective equipment to enter weakened structures.

The Cleanup Process

With safety procedures underway, cleanup and restoration professionals are ready to secure entry points and property breaches (such as broken windows and holes in the roof), establish security against further destruction, and begin removing debris. Technicians also remove as much equipment and inventory as possible. At this point, water removal and deep cleaning can begin.

The end goal of the cleanup work is to remove all evidence that a fire took place. When your properties are affected by the fire and smoke damage, the work of professionals begins with safety and results in pristine buildings.

The Science of Drying

11/19/2020 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Greenville/Cleveland is trained in the science of drying and follows strict industry-approved standards to help lower the chances of secondary damages, like mold. If your home or business suffers water damage, SERVPRO of Greenville/Cleveland will:

• Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
• Measure how much moisture is in wet materials and monitor weather the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment

What exactly does it mean to help “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are we, moisture will naturally move to drier air at the surface of the material—but only if the air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out.

SERVPRO of Greenville/Cleveland has the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces, inside walls, and much more. SERVPRO also uses state-of-the-art monitoring equipment, and a proven scientific process to help speed the drying process of your home or business.

The bottom line? SERVPRO of Greenville/Cleveland has the training and equipment to help make your water damage “Like it never even happened.”

Severe Weather Preparedness Plan

10/2/2020 (Permalink)

Severe weather is an absolutely terrifying thing to be faced with. Not only can it cause severe damage to your home, but it is also extremely unpredictable, meaning conditions can turn hazardous in an instant. The costs of having storm damage restored can also be exorbitant, but the most important thing is making sure your family is safe.

As with any difficult life scenario, one of the best things you can do is to have a plan in place in case server weather moves into your area. That way, instead of panicking or being unsure of what to do, you can be certain of how to proceed to keep your family safe.

By knowing where to go, where your supplies are and that you have made sure you can stay in your shelter, you can have much more peace of mind surrounding your family’s well-being.

Elements to Consider for a Severe Weather Preparedness Plan

Where Will You Seek Shelter?

It is always a good idea to have a designated shelter spot in your home where everyone can head if the weather turns severe. Ideally, this would be a basement, but you can also choose an area of your home that does not have windows and few exterior walls if a basement is not available.

Do We Have Food and Water?

Once you seek shelter, it is wise to make sure you do not have to leave until the weather event has passed. It is a good idea to keep nonperishable foods and plenty of water in your shelter spot so you can stay put for the duration of the storm.

What Will Your Light Source Be?

Power outages are extremely common during severe weather, so it is smart to keep flashlights and lanterns in your shelter area in case you can’t use your home’s electricity. Be sure to pack batteries, too, as they can lose their power with time.

If your home is damaged by a severe weather event, we are here for all your restoration needs. You can contact us as soon as you discover the damage for the quickest response possible, and with our 24/7 emergency line, you will never have to wait to get in touch. Contact SERVPRO of Greenville/Cleveland at (662)846-1700.

Risks Associated with Lighting Candles

10/2/2020 (Permalink)

Burning candles in the home is an extremely common practice, whether it is for scent, ambiance or holiday celebrations—but with the regularity of an activity like this, it can be easy to forget the fire hazards that candles can pose in the home. While small, it is important to remember that candles are still an open flame and present the same dangers that any other type of fire would when in use.

Candles are responsible for nearly 10,000 fires every single year, many of which are entirely avoidable.

Many fires caused by candles are a result of people placing them too close to flammable objects, especially if they leave the room or fall asleep while the candle is still burning. Below, we will go over some candle safety tips so you can be certain you are decorating and celebrating safely.

Top Tips for Candle Safety in the Home

While candles can be a great way to decorate your home and add pleasant scents, you should still treat them as carefully as you would any other open flame. Here are some helpful safety tips:

• Keep candles at least a foot from anything flammable, such as drapes, upholstery or blankets.
• Rely on flashlights or lanterns for light sources instead of candles in case of a power outage.
• Make sure candles are always out of reach of young children.
• Do not place candles anywhere that they could be accidentally knocked over, especially if you have pets in the house.
• Do not leave the room if a candle is burning and extinguish a candle if you think you may fall asleep.
• Trim your candle’s wick before lighting to keep the flame low and prevent it from flickering or flaring up unpredictably.
• Avoid placing your candle in a place that is drafty as this can blow the flame.

If your home is damaged by flames or smoke, you can count on our expert technicians to handle every aspect of the restoration. We are here 24 hours a day to take your call, give you more information or dispatch quickly to begin your restoration.  Call us today to learn more.

Water Damages in Restaurants

10/2/2020 (Permalink)

Owning a restaurant can be a very rewarding experience, but also filled with many obstacles. With multiple sinks, toilets, and a dish washing machine, as well as natural weather occurrences, the potential for water damage within your business is high.  Water or flood damage in your restaurant can cripple your business and make it unsafe for you to continue standard operations until specific safeguards are in place. Contamination threats, such as bacteria or mold, that can arise from standing water, could close your doors immediately.  To protect your restaurant and keep business flowing after a water damage, call the professionals at SERVPRO of Greenville/Cleveland. We have water restoration experts capable of addressing standing water and implementing drying solutions, as well as cleaning technicians and biohazard specialists if needed to ensure the safety of your restaurant.

Timely response to a water damage is essential in minimizing the disruption of business.  SERVPRO of Greenville/Cleveland offers 24-hour emergency water damage response, allowing us to address saturation and exposed materials quickly, and identify which areas are most prone to mold and microbial threats. We have a full line of potent antimicrobial products that can help to eliminate mold spores present on surfaces and protect them from potential colonization.

Removing any standing water in a timely fashion is necessary to not only protect the building your business operates in, but also your investment in the furniture, fixtures, and equipment in the restaurant.  From wooden legs of chairs and tables, to bases of booths, and carpets & upholstery, prolonged exposure to excessive moisture can warp and distort these structures to the point of requiring replacement.  SERVPRO of Greenville/Cleveland has industry leading drying and extraction equipment and to give your restaurant the immediate attention it needs.

Call SERVPRO of Greenville/Cleveland today at (662) 846-1700 for your Clean Up and Restoration needs, We’re Here to Help!

Flooding

10/2/2020 (Permalink)

Flooding is defined as “an overflowing of water onto land that is normally dry.”  Flooding can be caused by a multitude of different occurrences, the two experienced most frequently in the Florida Panhandle being tropical systems and heavy thunderstorms.  Floods are the most common and widespread of all weather-related natural disasters, therefore it is important to understand the different types of flooding possible in your area.

River Flood – a river flood occurs when water rises over the top of a riverbank.  This can immediately affect structures located near the river, and if water levels continue to rise, affect homes and businesses downstream.

Coastal Flood – a coastal flood occurs when land areas along the coast are inundated with rising waters.  A combination of factors, including tidal patterns, rainfall, and land elevation can all play a role in coastal flooding issues. 

Storm Surge – Storm surge is a variation of coastal flooding in which the wind, atmospheric pressure, and waves of a severe storm greatly increase the water level in coastal areas.  Highly common during hurricanes, storm surge can occur very quickly, and pose serious property and safety concerns.

Flash Flood – a flash flood is usually caused by heavy or excessive rainfall in a short period of time.  Flash floods can occur with very little warning and be extremely dangerous.  Clogged draining systems and standing debris can contribute to the likelihood of flash flooding occurrences.

Understanding different types of flooding, those that are most common in your area, and how to prepare, can help to protect both your and your property in the event of a flooding disaster.  In the unfortunate event that flood waters have caused property damage to your home or business, SERVPRO of Greenville/Cleveland is Here to Help.  For more information about our services, give us a call at 662-846-1700.

Source: https://www.nssl.noaa.gov/education/svrwx101/floods/types/

Clogged Drains

10/2/2020 (Permalink)

When you are dealing with a clogged drain at home, it may sound tempting to just pour a chemical cleaner to eliminate the problem. However, this is not always the right solution. Drain cleaner has some properties that can damage your pipes and wreak havoc on your home in Sunflower, Bolivar, or Washington County. Educate yourself about this type of cleaner to use it appropriately.

The Basics of Chemical Cleaners

Liquid cleaners used in sewage cleaning can be either oxidizing, caustic or acidic. No matter the type of chemicals, they create heat that dissolves organic blockage such as food, hair, or grease. Specifically, the cleaner triggers an electron transfer that either adds to or removes electrons from the organic matter. The heat generated by this exchange then weakens the clog, making it easier to flush away.

Potential Damage and Consequences
Despite the convenience of these cleaners, they are not ideal for every clogged drain case. There are specific situations where they can damage the pipes.

• Plastic pipes
• Older and weaker metal pipes
• Complete drain blockage
  
  

The strong chemicals can diminish the pipes, leading to extensive water damage that only an emergency remediation service can fix. They also have secondary effects on both your health and the environment. Prevent these consequences by limiting use to partial blockage made of organic materials and only as a last resort when alternatives fail.

Alternatives to Cleaners
There are a couple of solutions to try before deploying a drain cleaner. First, you can go the mechanical route by using tools to manually unclog the drain. Augers and plunges are the most common devices for this method. If it does not work, try enzymatic cleaners. These products contain enzymes, or bacteria, that break down the clog. They usually take a day to unblock the pipe, but they are a safer option.
While chemical cleaners are a fast solution for a clogged drain, they are not always effective and should be used when out of options. Ensure your situation meets the right criteria before using this agent.

Should I have a fire extinguisher in my home?

9/21/2020 (Permalink)

Home fire safety should start with a working smoke detector and a fire safety plan. If you already have those in your home, though, you may consider a fire extinguisher as the next step in fire preparedness.

A fire extinguisher works to put out a small fire by removing one of the three components of the fire triangle: heat, oxygen, and fuel. The most common fire extinguisher removes oxygen from a fire by smothering it in a dry chemical foam. In a way, it’s a high-powered version of pouring baking soda on a grease fire, which makes it particularly relevant in the kitchen.

But if you’re going to invest in a fire extinguisher to help protect your home and family—which luckily isn’t a huge investment, with most home units coming in between $10 and $40—you don’t want a one-hit wonder. The National Fire Protection Association recommends a multipurpose extinguisher, which works to suppress fires from ‘ordinary combustibles,’ grease fires, and electrical fires. 

Once again, having a working smoke detector in each room of your home should be your first priority in home fire preparedness. Two-thirds of home fire deaths occur in homes without working smoke alarms. The U.S. Fire Administration (USFA) recommends checking the batteries in your smoke detector once a month, changing them at least once a year, and replacing the unit altogether once it is 10 years old. Once you’re confident with this routine, you can consider adding a fire extinguisher to your home arsenal!

5 Common Sewer Problems

9/21/2020 (Permalink)

Your building’s biggest drain is its sewer line. Major problems can occur as a result of a damaged or blocked sewer line. These issues can wreak havoc on a commercial building if they aren’t discovered and solved early on. Beware of the following potential problems.

1. Substances Building Up
Never put grease down a drain; it’ll solidify and build up in the pipes. Coffee grounds are also one of the worst substances for a drain.

2. Foreign Objects Getting Stuck
Sanitary sewer lines and bathroom drains — both residential and commercial — are designed to handle only human waste and toilet tissue. Nothing else should be put down the drains. Even paper towels and “flushable wipes” are harmful to septic systems.

3. Tree Roots Growing
In their search for moisture and nutrients, tree roots will invariably find your sewer system. They’ll even grow into the line by infiltrating cracks that develop in the pipes. This can cause serious problems such as pipe breaks, as well as leaking or blocked sewer lines. A toilet overflow is often the first sign of a sewer blockage.

4. Lines Failing
Freezing and thawing cycles in the ground, shifting soil, tree roots or the settling of a structure can cause pipe breaks, cracks or collapse. When damaged sewer lines leak, the water will saturate the ground surrounding the pipes, causing more damage to the line when it freezes. Piping that isn't made of PVC is at risk of deteriorating and can give way, obstructing flow through the pipe.

5. Pipes Sagging
Over time, parts of pipes will sag deeper into the ground. Water, waste, and sediment will then collect in this “bellied” area and get trapped, blocking the line from flowing properly.
Always be mindful of signs of a leaking or blocked sewer line at your building. If a problem occurs, water damage clean up experts will return your property to its preloss condition as quickly as possible. Prevention is key, so have your sewer line inspected every three to five years.

Preparing for the Next Storm

9/21/2020 (Permalink)

Professional meteorologists can't often accurately predict the upcoming weather, so it's not likely that you'll be able to. This doesn't mean you shouldn't be ready for severe storms. Your commercial building could suffer significant damage if you are not prepared. Flooding and other water damage, along with mold, broken windows and materials, and other issues could occur. There are some helpful tips you can follow to prevent disaster and practice good storm preparedness.

Common Storm Damage
Like in other places around the country, weather in Mississippi can be unpredictable. Thunderstorms, downpours, heavy winds, and other examples of Mother nature's fury can unleash on your building. Results from these storms can include:

• Leaky roofs, leading to flooding in upper levels
• High winds blowing over trees onto the structure
• High winds breaking windows, blowing off roof shingles or ruining the siding

Evacuation Plan
Bad weather can hit at any time. Good property management looks out for the building's tenants, especially when rough storms occur when the building is occupied. Putting together an escape strategy is vital. Make sure everyone in the building knows where all the exits are, especially the closest ones. Identify a gathering place outside the facility. Also, assign key roles to responsible people.

Inspect the Roof and Rain Gutters
It doesn't take a deluge of water to leak through the roof and start to damage your building. In your storm preparedness activities, make sure the roof is sound and is free of weak spots. You should also take a look at the rain gutters and downspouts to ensure that they are diverting water away from the property.

Shutter Up
If you live in an area where large wind gusts are common, you should consider installing window shutters. You can find various types, including those built to withstand hurricane-force winds.
If you are not taking storm preparedness seriously, it's time to start putting these tips into practice. Before you have to call a professional cleanup company to the rescue, you can avoid some potential problems.

How to Keep Your Sprinkler System From Having Problems

9/21/2020 (Permalink)

Imagine your commercial property soaked from an accidental sprinkler activation. Now picture the damage caused by a malfunction during a fire. Improper sprinkler maintenance may cost you dearly, so take this issue seriously and avoid unnecessary losses.

Causes of Sprinkler Impairments

Fire protection systems fail to operate correctly for four reasons:

1. Corrosion, sometimes generated by an excess buildup of oxygenated water from dry pipes

2. Freezing or overheating, caused by extreme temperatures

3. An unreliable water supply, resulting from improper installation

4. Proximity to other sprinkler heads, triggering the heat-sensitive mechanisms to interfere with one another.

Avoid these scenarios and keep your building in Fort Collins, CO safe by following the below sprinkler maintenance suggestions.

Sprinkler Optimization

Fire sprinklers can become dirty, especially in areas like kitchens where greases and oils are used. Water may not properly deploy if sprinkler heads are grimy. Therefore, have them cleaned with a non-corrosive degreaser. When painting ceilings, take precautions so that paint never covers sprinkler parts. Also, move filing cabinets and other ceiling-height items a minimum of 18 inches away from spray arcs, as obstructions may hamper water from reaching ablaze.

Sprinkler Inspections

Checkups performed by trained technicians can reveal problems you would never detect otherwise, such as deeply hidden rust or improper calibration. Have non-electronic control valves tested weekly, as these must be open to properly distribute water. If your building utilizes electronic valves, have them examined during your annual analysis. Considering knobs can easily be mistakenly turned, check your building’s pressure levels quarterly. Gauges are best tested every five years and occasionally need replacement. Your building’s occupancy and protection design will determine the level of review required. After your technician performs an audit, request documentation that explicitly details all findings. Fire protectors should deploy only when necessary, never when a fire isn’t present. Proper sprinkler maintenance means it's less likely you will ever require services from a water restoration specialist.

Kitchen Safety Tips

9/21/2020 (Permalink)

A stove and oven are a necessary household item. We use them on a daily basis for small meals and large meals alike. The stove is a critical component of the household and life would be hard without one, but life can be dangerous if you are not practicing safety and caution while using a stove.

Cooking fires are the primary cause of residential fires in the U.S.. For the most part, kitchen fires are preventable, if you follow the safety tips provided below.

PURCHASING A STOVE TOP & OVEN:

• Make sure it has the label of an independent testing lab.
• Register your oven either online or with the provided card. This allows the manufacturer to contact you about recalls or potential dangers.
• Be sure that your oven is installed properly, with safe clearance from the hood and proper wiring.
• Consider installing "after market" safety devices, especially if small children are in your household. 
• Stove Knob Stops
• Stove Locking Straps
• Stove Safety Guards

USING YOUR STOVE TOP & OVEN:

• Never leave cooking unattended.
• Keep it clean. Food particles and grease residue can ignite and cause a fire.
• Create a “Kid-Free Zone” that children are aware they are not allowed to enter.
• Check for body safety.
• Tie back long hair.
• Roll up long sleeves.
• Remove loose jewelry.
• Be sure footwear is non-slip.
• Before each use, do an oven safety check.
• Be sure you do not smell gas leaking from a gas stove.  If you do, open a window and leave the room.
• Make sure there is nothing in the oven. An oven should never be used for storage.
• Make sure that there are no food particles or grease residue on the stove top.
• Position your oven racks before pre-heating to prevent scalding.
• Be sure to follow safety guidelines when using stove top burners.
• Use burners on the back as much as possible.
• Never use a pot that is too small or big for the burner.
• Never leave a burner on that does not have a filled pot or pan on it.
• Do not leave an empty pan on a hot burners.
• Turn all pot and pan handles inwards. They can be pulled and knocked over when they are turned out.
• Close the oven door immediately after removing or testing food.
• Keep oven mitts and other cloth and paper out of the way of the burners.
• Use oven mitts and oven sticks to remove pots and pans from the stove top or oven.
• Keep a fire extinguisher, baking soda and metal lids nearby to put out fires quickly.

IN CASE OF FIRE:

• Never use water on a grease fire.
• If it is small in the pan, throw baking soda on top of it or cover it with a metal lid.
• Never use flour or fan the flames with a towel.
• Use an ABC rated dry chemical extinguisher. Be sure it is placed next to an exit so that you can back out of the kitchen and home if the fire becomes uncontrollable.
• If it is too big to smother with a lid or put out with an extinguisher, turn off the burner, move the pan off the burner if you are able to, and evacuate the house.
• If it is in the oven, keep the door closed and turn off the heating element.
• Do not remove a lid or open the oven door until the pot or pan has completely cooled.
• Before trying to fight a fire, be sure to evacuate everyone from the home.
• Turn off the burners or oven.

If the fire does not go out, exit the home and call for emergency help. If you need help with restoring your home after a fire, Call SERVPRO of Greenville/Cleveland at 662-846-1700.

Flood and Storm Damage

8/13/2020 (Permalink)

After a storm moves through the area, your home may suffer flood damage, wind damage, and more. The situation may leave your home or commercial building devastated. However, if you act quickly and contact the professionals right away, you can minimize the possibility of secondary damage while restoring anything that has suffered more serious problems.

Why Contact the Professionals?

Contacting the professionals at SERVPRO of Greenville/Cleveland means you have access to experienced and skilled individuals who have restored homes and commercial buildings through the years. They have access to the advanced equipment along with cutting-edge techniques to handle any storm flood damage that may occur.

After flooding has occurred, it isn’t unusual to find interior water damage to the kitchen cabinets, clothing, furniture, floors, ceilings, walls, and other areas in the building or home. If you don’t restore the property properly, flood damage can cause mold infestation and decay. There are several services you can count on the professionals to provide. These include:

• Prompt Response: These professionals understand that when you call for help with flood or storm related water damage, timing is critical. This is why they respond to any emergency quickly. The restoration process can begin right away, and the best and most efficient solutions will be used.
• Help with Insurance Claims: These professionals will offer a service that involves listing anything that was ruined during the flood or storm in a detailed list. They will also take an inventory of all the contents in every room.
• Use Professional Grade Tools and Equipment: In most cases, the rental equipment you get from the hardware store may not be able to handle the job effectively. These professionals have access to commercial grade equipment that will completely dry the affected areas to ensure the growth of mold is avoided.
• Removal: These professionals will carefully remove any contaminated or unsalvageable structures, such as window trim, door, drywall, padding, and carpeting.

Help with the Restoration Process

Before the professionals arrive at your property, you should remove any furniture or other valuable items like electronics, paintings, and more, until they are put in a safe place. You can also open the doors and windows to help increase the airflow in the home or building.

Proper Cleaning Areas Affected by Contaminated Water

Contaminated water can cause serious health problems for you and for your family. These professionals know the right way to clean the area with strong and effective antimicrobial products. They will also make sure that all affected surfaces and materials are addressed to ensure that no dangerous substances are left behind.

If flooding or other water-related issues arise, the best thing you can do is contact the professionals right away. Make sure you don’t put off calling SERVPRO of Greenville/Cleveland, as this is going to let help prevent the problem from getting worse and lead to even more issues. Being informed and knowing what to look for and consider is the best way to ensure serious problems don’t occur.

How to Replace a Faulty Toilet

8/12/2020 (Permalink)

If you find you have a leaking toilet, it is best to fix it as soon as possible to avoid further damage. You may wonder how to get your business in Mississippi back to normal with minimal impact on your bottom line. Luckily, there are a few steps you can take to easily replace a faulty toilet.

1. Turn Off the Water
Be sure to turn off the water before beginning any work. The shutoff valve is usually located on the floor or wall behind the toilet. Turning this knob in a clockwise direction will stop the flow of water coming into the tank.

2. Soak Up the Water
Before removing the leaking toilet, get rid of the water by flushing and holding down the handle until no more water is passing through the bowl. Use a cup to dip out any water that is pooled in the old toilet and then soak up any remaining water with a sponge.

3. Remove the Old Toilet
Loosen the compression nut attached to the shutoff valve and then disconnect the water supply tube. Remove the caps and nuts from the closet bolts. Once the toilet has been set free, gently rock it back and forth to release any seals and then pull up on the bowl.

4. Install the New Toilet
Insert a new wax gasket over the closet flange. Carefully set the new toilet over the new gaskets while holding onto the seat hinges. Use the closet bolts to help guide the toilet into the right place. Push down on the toilet while tightening the bolts. Your toilet repair will be done once you replace the bolt caps, reattach the supply hose, and turn the water back on.
A leaking toilet can be more than a nuisance. Over time, it can cause water damage that can ruin floors or seep into subfloors, baseboards, or walls. If you have experienced water damage, you can hire SERVPRO of Greenville/Cleveland to disinfect and restore your building to its previous condition.

Storm Damage

7/28/2020 (Permalink)

Every year, all over the country, catastrophic natural disasters wreak havoc on communities large and small.

Whether its a tornado, flooding, or hail damage, the effects of these colossal events can be felt across the nation.

In the midst of the chaos and stress caused by these happenings, it is easy for business and home owners to feel overwhelmed and lost.

SERVPRO of Greenville/Cleveland strives to put our customers at ease, guiding and supporting them through the STORM emergency process while providing education and knowledge on how to best navigate the situation. 

So in the event that your home or business is involved in a STORM, you can rely on SERVPRO of Greenville/Cleveland (662) 846-1700 to turn a stressful situation into a manageable, professional experience.

Storm Emergency Kit

7/28/2020 (Permalink)

There are many things you can do to prepare for a "storm event".  One of these very important items is a Home Emergency Kit/Car Emergency Kit.  In the kit is a collection of basic household/automobile items that you will need in an emergency. Try to assemble your kit as soon as possible so that it will be ready in case of an emergency and don't forget to rotate new items in so when you need it there will not be expired or out-of-date items.  

When there is a "storm event" it takes at least 72 hours for emergency and relief workers to be on scene. Services like electricity and phone might be cut off for over a week. Kits should be prepared with this information in mind.

Be Prepared!!  Use online resources to see what should be in your emergency kit!

Water Leaks in Bathroom

7/28/2020 (Permalink)

The worst water damage is the kind you don’t detect until significant damage is done. Water can leak slowly and silently, and bathrooms can be notoriously hard to spot because it tends to be a room with moisture anyway. As it turns out, these quiet drips can cause extensive water damage with time. What are some common causes of water leaks in bathrooms? Here are three typical causes:

• Grout deterioration around showers
• Broken faucet in sink, bathtub or shower
• Damaged drain in bathtub or shower

While damage can be hard to spot in a bathroom, here are a few things to look for; sure signs that you have water damage that needs to be addressed.

Mildew or Mold

The first sign of a hidden leak is usually mold and mildew on the outside of the tub, shower or wall. While it might not be a sure sign of significant water damage, it does indicate that something is off and that it might be time to call in a water damage specialis to check it out. To be sure, dry any moisture that appears on the outside surface of the tub, shower or wall. If water reappears shortly after you use the tub or shower again, you’ve got water leaking from somewhere.

Damaged Walls or Ceiling

Water gets splashed on bathroom floors now and then, and that should not be a problem as long as it’s not substantial. Bathrooms are built to take occasional water exposure. However, if you see a patch, stain or crack on the ceiling below the washroom, there’s an issue. You are likely dealing with a shower pan leak or broken drain line. Of course, if you’re in a one-story home, there won’t be a ceiling below your bathroom, so you may have to rely on mold or mildew appearing or an odd odor.

If you’ve experienced a leak in your bathroom, or suspect you have water damage, contact SERVPRO of Greenville/Cleveland at (662) 846-1700 to get the issue resolved immediately. We’re here 24/7 to help you. Call us today!

Water Damage During the Night

7/28/2020 (Permalink)

Have you ever been sound asleep, and suddenly your phone rings. It's your nighttime maintenance technician notifying you that your building has flooded. And you exact thoughts are "Oh no, it's the middle of the night, who do I call?". The answer to that question is SERVPRO! We take the stress and headache away from you, making the process simple and stress free for you.

Our SERVPRO of Greenville/Cleveland team is here for you not only during normal business hours but also during the night and the early mornings. We have a 24-7 on-call technician ready to address your next disaster and dispatch the next crew out to you.

At SERVPRO we understand that those disasters that happen in the middle of the night, need to be addressed immediately. We don't wait until the morning because we understand that your building needs to operate normally once the clock strikes 8 am. It is our duty to get your building back to a workable state for your staff and/or tenants.

The 2 am disaster calls are our favorite to respond to! Don't wait until the morning to address a disaster.  Waiting can cause secondary damage to your building, leaving the downtime on your building even longer.

Call our SERVPRO of Greenville/Cleveland team today if you experience an unexpected disaster at your property in the middle of the night. We are on standby 24 hours a day, 7 days a week, ready to help you! We are only a call away!

Back to School

7/27/2020 (Permalink)

SERVPRO of Greenville/Cleveland recently picked up over twenty rugs from a local school to get them cleaned and ready for school to start back.  Rugs can be picked up and delivered back to the school after we have cleaned them, or rugs can be dropped off at our local office in Cleveland, MS.  Several schools in the area have used our rug cleaning service to get their rugs cleaned and ready for school to start.  SERVPRO of Greenville/Cleveland also offers services to schools and daycares such as COVID-19 Cleaning.  If you are interested in getting rugs from your school or daycare cleaned, please call SERVPRO of Greenville/Cleveland today at (662) 846-1700 to set up your appointment.  At SERVPRO, we are always here to help.

Bolivar County Water Damage

7/1/2020 (Permalink)

Recently a Bolivar County resident called with a water damage.  The homeowner had a two story house.  Water from the bathtub in the upstairs bathroom caused damage to the first floor.  SERVPRO of Greenville/Cleveland was dispatched out to assist homeowner.  Water had traveled from the upstairs bath into the upstairs closet, foyer, master bedroom, bath entry, closet, and master bathroom.  Ceilings, floors, baseboards, and walls were affected.  SERVPRO of Greenville/Cleveland removed affected wall and ceiling drywall and set equipment to dry the affected areas.  12 Air movers and 2 Dehus were set for two days to dry out their home.  Call SERVPRO of Greenville/Cleveland if you experience a water damage in your home or business at (662)846-1700.  We are always here to help.

Sunflower County Residential Water Damage

6/2/2020 (Permalink)

Water damages happen when you least expect it.  Recently a homeowner from Sunflower County called SERVPRO of Greenville/Cleveland about a water damage that happened at some point during the night.  The leak was caused by a refrigerator ice maker line.  When the homeowner woke up the next morning, standing water covered multiple rooms and was flowing down her driveway.  Luckily, the homeowner had concrete flooring in the affected areas.  SERVPRO of Greenville/Cleveland monitored for moisture in the Dining and Kitchen where water was present.  SERVPRO of Greenville/Cleveland set equipment to dry the affected areas.  No two water damages are just alike. Different areas or materials could be affected.  At SERVPRO, we are always here to help and assist in any way we can.  Please call our office at (662)846-1700.

Fast Respone to a Water Damage in Greenville

6/1/2020 (Permalink)

SERVPRO of Greenville/Cleveland recently completed a commercial water damage for a church in Greenville, MS.  The water damage was caused by a pipe bursting.  Water affected areas of the church such as the Classroom, Fellowship Hall, Hallway, Bathroom Hallway, Ladies Bath, and Men’s Bathroom.  Types of material that were found wet were engineered wood floor, carpet, baseboards, and tile flooring.  Upon arrival, SERVPRO of Greenville/Cleveland checked all affected areas for moisture.  Once determined what rooms were affected, SERVPRO of Greenville/Cleveland set drying equipment such as air movers and Dehus to dry the areas that were found wet.  Daily monitoring of the equipment was done to ensure the drying process was making progress.  If your business or home has water damage, be sure to call SERVPRO of Greenville/Cleveland at (662)846-1700 to help. 

Facts About Smoke, Soot, and Fire Damage

5/21/2020 (Permalink)

Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.     

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire.  The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (662)846-1700

Commercial Clean Up during Coronavirus 2020

5/19/2020 (Permalink)

SERVPRO is being called by numerous business owners and community leaders to perform necessary bioremediation services to clean, disinfect, and sanitize their facilities. Our cleanup procedures are in accordance with the CDC recommendations. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims.

We are here and ready to aid you in your time of need, providing these services so your facility can be cleaned and ready for business to resume. SERVPRO of Greenville/Cleveland is in this with you so feel free to email or call for more information.  For further information about cleaning, please contact SERVPRO of Greenville/Cleveland at (662)846-1700.

Please continue to stay safe and maintain social distance as we all do our part to combat this and lessen the spread of this horrible virus.  

Employment Opportunities

5/19/2020 (Permalink)

SERVPRO of Greenville/Cleveland is currently hiring Production and Cleaning Technicians and a Marketing Representative. The requirements for these positions:

• Must have a professional appearance and great attitude.
• A valid driver license with a reasonable driving record.
• Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft.
• Must be able to pass a drug test.
• Because SERVPRO of Greenville/Cleveland provides 24-hour emergency services, must be willing to be on call, as needed.
• Some night and weekend work is required.
• Must be able to lift a minimum of 50 pounds.
• Must have a high school diploma or a GED certificate.  Please email your resume to SERVPRO8768@cableone.net or drop off your resume at 715 E. Sunflower Road Cleveland, MS 38732.

We are Cleaning Experts

4/27/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO OF GREENVILLE/CLEVELAND (662)846-1700

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home

4/27/2020 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (662)846-1700

Coronavirus 2020

4/23/2020 (Permalink)

SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitizer their properties.  SERVPRO of Greenville/Cleveland uses EPA approved products and follows the CDC guidelines for cleanup practices.  If you are interested in inquiring about our services we’re here to help while life gets back to normal in the communities we call home.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus.  Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims.  While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC.

SERVPRO of Greenville/Cleveland is uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC.  We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

General Clean Up

3/9/2020 (Permalink)

On Friday, March 6, 2020, SERVPRO of Greenville/Cleveland started a project to clean four daycares located throughout Sunflower County.  These local daycares will be getting a general cleaning during their Spring Break.  Daycares included are Drew, Moorhead, Ruleville, and Sunflower, Mississippi.  SERVPRO of Greenville/Cleveland can perform any general cleanings or post construction cleanings in Bolivar, Sunflower, or Washington counties whether it is commercial or residential.  Cleaning can include inside and outside of cabinets, walls, ceilings, HVAC, floors, light fixtures, blinds, ceiling fans, baseboards, trim, windows, carpet cleaning, and so much more.  SERVPRO of Greenville/Cleveland also provides content cleaning.  Call SERVPRO of Greenville/Cleveland today to get an estimate for a general cleaning or post construction cleaning.  Call (662)846-1700 today!  At SERVPRO, we are always here to help!  

14 Years

12/5/2019 (Permalink)

Congratulations to Lynette Miller for working at SERVPRO of Greenville/Cleveland for 14 years! Way to go Lynette!  Lynette started at SERVPRO of Greenville/Cleveland on December 5, 2005.  Lynette is the current Office Manager and is Employee Certification Training Program (ECTP) certified.  She is always here to help and can assist you when you call about water restoration, fire restoration, mold remediation, and much more.  If you have any questions about your bill or services provided by SERVPRO of Greenville/Cleveland, Lynette can be of assistance.

SERVPRO of Greenville/Cleveland can provide you with Mold Remediation, Fire Restoration, Water Damage Restoration, Carpet Cleanings, HVAC Cleanings, Upholstery Cleanings, Post Construction Cleanings, Rug Cleanings, and much more.  Give her a call today at (662)846-1700 so she can further assist you with any questions you may have.

Fire Damage Loss in Greenville

12/5/2019 (Permalink)

SERVPRO of Greenville/Cleveland is currently working on a Residential house fire in Greenville.  Luckily, the homeowner had insurance and filed a claim for their fire damage.  The fire started in the kitchen due to a stove fire.  Many rooms were affected with smoke damage.  SERVPRO of Greenville/Cleveland’s technician went on site to access the damage.  Once arrived, the technician found that multiple rooms such as the kitchen, three bedrooms, living room, dining room, hallway, and bathroom were affected.  SERVPRO of Greenville/Cleveland started on this fire on Tuesday, December 3, 2019 and finished the cleaning process for this fire on Thursday, December 5, 2019.  Once the fire was completed, SERVPRO of Greenville/Cleveland’s office staff submits the estimate to the insurance company for payment.  If you have experienced a fire damage loss, please contact us today at (662)846-1700 for further assistance.

Why Choose SERVPRO When You Have a Water Damage

10/23/2019 (Permalink)

Once water has penetrated your floor during a water damage, it is very possible that you may be required to remove the flooring. A lot of times, the floor is sitting on a sub floor or a vapor barrier which means it will hold moisture and SERVPRO of Greenville/Cleveland won't be able to dry it properly. If the floor isn't removed, water could be trapped and could be the cause of bacterial or mold growth in the future.

You should always consult with a professional before trying to dry your water damage on your own. You can always call us! We are available 24 hours a day and 365 days a year. Contact us today at (662)846-1700.  SERVPRO of Greenville/Cleveland is IICRC Certified and ready to help you day or night!

24 hours services

10/22/2019 (Permalink)

SERVPRO Of Greenville/Cleveland understands floods and storms do not wait for normal business hours and for this reason we offer 24 hour emergency services 7 days a week. We specialize in flooding and storm damage restoration for your residential or commercial property. Here at SERVPRO we use advanced technology to be able to restore your property and have it back to pre loss condition in a timely manner. In addition to our own resources we also have access to equipment and personnel from other franchises across the state. If your residential or commercial property is ever affected and you need a professional hand call us at SERVPRO Of Greenville/Cleveland (662)846-1700. 

Have Flood or Storm Damage? Call Us Today (662) 846-1700

Sunflower County Cleanings

10/8/2019 (Permalink)

SERVPRO of Greenville/Cleveland will start a project involving cleaning of five daycares in Sunflower County.  SERVPRO of Greenville/Cleveland's crew is scheduled to start on Tuesday, October 8, 2019.  A general cleaning of each of the five buildings will be done in Moorhead, Indianola, Ruleville, Sunflower, and Drew, MS.  A total clean of the kitchen and bathrooms with Antimicrobial will be done.  All window trim, all door trim, and all inside glass windows will be cleaned for this project.  SERVPRO of Greenville/Cleveland will also strip and wax floors.  SERVPRO of Greenville/Cleveland offers these types of services in Bolivar, Sunflower, and Washington counties.  Other services SERVPRO of Greenville/Cleveland offers is post construction cleaning, HVAC cleaning, carpet cleanings, and rug and upholstery cleanings.  Please call us at (662)846-1700 today to schedule services or for an estimate for your residential or commercial general cleaning.  At SERVPRO of Greenville/Cleveland, we are always here to help.

Fire at Local College

9/27/2019 (Permalink)

A nearby community college experienced a fire loss recently.  The building was burned completely, but the some of the contents were salvageable.  Pictured is some of the salvageable contents before SERVPRO of Greenville/Cleveland cleaned them.  

What To Expect: 

When we visit your home or business after a fire loss, we will scope the effected areas to determine the extent of the loss. We will always pretest affected surfaces to determine the type of smoke and which products will help us recover the area most effectively. We have the equipment, expertise, and experience to restore your fire and smoke damage. If a fire has damaged your home or business, call us right away at (662)846-1700. SERVPRO of Greenville/Cleveland will treat you and your family or business with empathy and respect, and your property with care.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Greenville/Cleveland will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (662)846-1700

Residential Fire

9/27/2019 (Permalink)

A customer recently had left the stove on in their residence and experienced a fire.  Smoke damage occurred throughout the home.  SERVPRO of Greenville/Cleveland was called by the homeowner's insurance company to go out and provide our services to get this house back to its preexisting conditions.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Greenville/Cleveland will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (662)846-1700

Rug Cleaning

9/24/2019 (Permalink)

Recently, a customer called about a new rug that had nail polish on it. The customer brought the rug to SERVPRO of Greenville/Cleveland right away to try and see if the nail polish would come off. Our SERVPRO technicians worked their magic, and the rug came clean. Another satisfied customer.

The homeowner posted on Facebook this review below.

Huge shoutout to SERVPRO of Greenville/Cleveland for getting bright pink nail polish out of a brand new rug!!! If you ever need a miracle, give them a call!

We love having happy customers. Please call SERVPRO of Greenville/Cleveland for your rug cleanings. You can drop your rug off at our office or we can send a technician to pick it up.  You can reach us at (662) 846-1700.

Sunflower County Fire

9/24/2019 (Permalink)

Recently we received a call from a homeowner stating that she had a house fire from the dryer in the laundry room catching on fire.  The homeowner contacted her insurance company to file a claim.  A technician went out and accessed the damage at this Indianola, Mississippi home.  A time was set up with the homeowner to start the cleaning process of the affected areas in the house.

Our technicians went out to start the cleaning process.  There were several rooms affected throughout the home with smoke damage.  The technicians worked hard and completed the job in a timely manner.

SERVPRO of Greenville/Cleveland specializes in fire damage restoration.  If you need any fire damage restoration, please call our office at (662)846-1700.  At SERVPRO, we are always here to help.

Sunflower County Commercial Water Damage

9/24/2019 (Permalink)

On Saturday, September 14, 2019, a local church in Indianola, Mississippi, experienced a water damage.  The cause of loss was a pipe underneath the sink.  The church called SERVPRO of Greenville/Cleveland for assistance in cleaning up their water damage.  The technicians were dispatched to Indianola to extract water from the affected areas and to set air movers and Dehus to dry the many rooms affected.  The crew chief went back daily to monitor the equipment and check on the drying status of the material readings.  After three days of drying, the Indianola church's affected materials were dry.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions: 

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

For help restoring your home after a water loss, call SERVPRO of Greenville/Cleveland at (662)846-1700. We’ll make it “Like it never even happened.”

18 Years in Business

8/28/2019 (Permalink)

Congratulations to owners of SERVPRO of Greenville/Cleveland's Michael Miller and Steve Johnston!  Michael Miller and Steve Johnston opened SERVPRO of Greenville/Cleveland on August 20, 2001.  Today, August 20, 2019, Michael and Steve have successfully been in business for 18 years.

SERVPRO of Greenville/Cleveland is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (662)846-1700

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Greenville/Cleveland has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Greenville/Cleveland

SERVPRO of Greenville/Cleveland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Welcome Mary Wesley Aldridge!

8/9/2019 (Permalink)

Mary Wesley Aldridge

Lainey and Wesley Aldridge welcomed a baby girl into this world on Tuesday, July 30, 2019.  Lainey Aldridge is the daughter of owners, Lynette and Michael Miller.  Mary Wesley Aldridge was 8 pounds 4 ounces and 20 inches long.  Reed Love, Rowan Love, and John Rutlyn Aldridge are proud big brothers.  

Wesley Aldridge teaches Science at Bayou Academy in Cleveland as well as being the Assistant Athletic Director.  Wesley also coaches the Junior High Boys, High School Boys, and High School Girls Basketball team. 

Lainey Aldridge is the manager of the Indianola Pecan House in Indianola, MS.

Wishing you all the best in this exciting stage of your lives with your new baby!  Wishing you much happiness as you welcomed your new little bundle of joy from your SERVPRO family.

Why Choose SERVPRO?

7/17/2019 (Permalink)

Why Choose SERVPRO for your next water or fire damage restoration?

SERVPRO of Greenville/Cleveland is an emergency service company that provides quality work and specializes in Water, Fire, and Mold Remediation.  SERVPRO of Greenville/Cleveland's staff and technicians are always available to help and are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified. From trainings and webinars, all SERVPRO of Greenville/Cleveland's employees are experienced in restoration.

SERVPRO of Greenville/Cleveland can also help you with HVAC cleanings, Carpet cleanings, and Upholstery cleanings.  A recent job SERVPRO of Greenville/Cleveland has completed is cleaning of a Kitchen and Dining area in a school due to vandalism.  SERVPRO of Greenville/Cleveland’s employees did an excellent job until finished to prepare the school to be back in working order before the 2019-2020 school year begins.  

Please contact us today at (662)846-1700 for your restoration needs!

For Immediate Service in Bolivar, Sunflower, or Washington County, Call SERVPRO

7/15/2019 (Permalink)

SERVPRO of Greenville/Cleveland provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Bolivar, Sunflower, and Washington County.  We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 at (662) 846-1700

Residential Services

Whether your Bolivar, Sunflower, or Washington County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Bolivar, Sunflower, or Washington County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

Our Highly Trained Restoration Specialists can restore your Bolivar, Sunflower, or Washington County Home

7/15/2019 (Permalink)

SERVPRO of Greenville/Cleveland is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

Present accurate information to consumers and conduct business with honesty and integrity.

Require a technician on all jobs who has been formally trained and passed all required tests.

Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

Maintain liability insurance to protect all parties in the event of an accident.

Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Greenville/Cleveland

SERVPRO of Greenville/Cleveland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Your Bolivar, Sunflower, or Washington County Commercial Property After A Water Damage Event

7/15/2019 (Permalink)

Flooding and water damage events at Bolivar, Sunflower, and Washington County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we are dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we will be there fast with the help you need.

About SERVPRO of Greenville/Cleveland

SERVPRO of Greenville/Cleveland specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

IICRC Certified Firm

7/15/2019 (Permalink)

SERVPRO of Greenville/Cleveland is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Greenville/Cleveland

SERVPRO of Greenville/Cleveland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When Storms or Floods hit Bolivar, Sunflower, or Washington County, SERVPRO is ready!

6/4/2019 (Permalink)

SERVPRO of Greenville/Cleveland specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Bolivar, Sunflower, or Washington County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (662) 846-1700

Happy Birthday!

5/10/2019 (Permalink)

Happy Birthday to Megan Brumfield, SERVPRO of Greenville/Cleveland's Administrative Assistant!

SERVPRO of Greenville/Cleveland helped celebrate Megan Brumfield's birthday on Wednesday, May 1, 2019.

Megan Brumfield lives in Cleveland, and she has been working for SERVPRO of Greenville/Cleveland since November of 2012.  Megan has currently been working for us for a little over six years.

Megan Brumfield answers the phone and audits all jobs that come into SERVPRO of Greenville/Cleveland's office.  Megan is IICRC WRT Certified.

Call Megan or any of our office staff today at (662)846-1700 to schedule your next carpet cleaning or duct cleaning and for any questions regarding Fire and Water Damage Restoration, Carpet Cleaning, HVAC Cleaning, and Post Construction Cleaning.  At SERVPRO, we are always here to help!

Conditions In Bolivar, Sunflower, and Washington County Might Be Right For Mold

5/10/2019 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

• Water - Different mold types require varying amounts of liquid before growth begins.   
• Temperature - Normal indoor temperatures will promote mold growth.
• Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Greenville/Cleveland to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at (662)846-1700.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Greenville/Cleveland for mold remediation services.

When Storms or Floods hit Bolivar, Washington, or Sunflower County, SERVPRO is ready!

5/10/2019 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Bolivar, Sunflower, and Washington County basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 662 846 1700

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Greenville/Cleveland and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (662) 846-1700

Bolivar, Sunflower, and Washington County Residents: Follow These Mold Safety Tips If You Suspect Mold

5/10/2019 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Greenville/Cleveland for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Greenville/Cleveland specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (662)846-1700.

Emloyee Certification Training Program

4/16/2019 (Permalink)

Owner Michael Miller goes over ECTP Training with new employees.

Owner Michael Miller goes over ECTP Training with new SERVPRO of Greenville/Cleveland employees.

Employee Certification Training Program (ECTP) is a training system designed to help SERVPRO^® Franchises train their employees to provide superior service. In a service business, trained employees make the difference between success and failure. Trained employees perform better, are more competent, and decrease customer complaints.

This program provides a practical and effective method for employee training. Involvement in ECTP will improve employee skills and provide an opportunity for employee recognition. It is the goal of ECTP to help you develop the highest quality front line employees in the industry.

There are four sections to the Employee Certification Training Program.  They include Crew Training, Water Restoration, Fire Restoration, and Carpet and Upholstery.

SERVPRO of Greenville/Cleveland's First Game

4/16/2019 (Permalink)

SERVPRO of Greenville/Cleveland's first ball game of the year was on Monday, April 15, 2019.  Congratulations to SERVPRO of Greenville/Cleveland on their first game of the season.  We are looking forward to a great season of baseball this year!  Stay tuned for more pictures of upcoming games for SERVPRO of Greenville/Cleveland!  Their next  baseball game is Thursday, April 18, 2019, in Cleveland, MS.

At SERVPRO, we are always here to help! Please call SERVPRO of Greenville/Cleveland regarding any questions you may have about Fire and Water Damage Restoration Clean up, Carpet Cleanings, Upholstery Cleanings, HVAC Cleanings, Mold Remediation, and Post Construction Cleaning.  You can reach us at (662) 846-1700.  Please call SERVPRO of Greenville/Cleveland today for a carpet cleaning estimate!

Why Choose SERVPRO for Mold Remediation

3/8/2019 (Permalink)

Mold in Rosedale, MS

This Rosedale family discovered extensive microbial growth in their home. Believe it or not, mold problems like this can be mitigated with the right expertise and equipment. SERVPRO of Greenville/Cleveland has trained technicians that were able to remove the mold growth, and then restore the space to preloss conditions. The family was very grateful that we were able to recover their home and protect them from any potential health effects. 

The Mold Remediation Process

Every mold infestation is different, from the extent and type of growth, to the variety of materials affected. Each scenario requires a unique solution, but the general process stays the same. When you discover mold, call us at (662)846-1700 and we will go through our standard mold remediation process: 

• Inspection and Mold Damage Assessment

• Mold Containment

• Air Filtration

• Removing Mold and Mold-Infested Materials

• Cleaning Contents and Belongings

• Restoration

If You See Signs of Mold, Call Us Today – (662)846-1700.

Your Bolivar, Sunflower, or Washington County Water Damage

11/27/2018 (Permalink)

SERVPRO of Greenville/Cleveland specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Bolivar, Sunflower, or Washington County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 662-846-1700

Please call SERVPRO of Greenville/Cleveland today. 662-846-1700

Our Services

10/11/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Greenville/Cleveland for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Greenville/Cleveland specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (662)846-1700.

Mold Growth

10/11/2018 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

• Water - Different mold types require varying amounts of liquid before growth begins.   
• Temperature - Normal indoor temperatures will promote mold growth.
• Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Greenville/Cleveland to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 662-846-1700.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Greenville/Cleveland for mold remediation services.

Fire Starts in High School Bathroom

5/29/2018 (Permalink)

Local High School in SERVPRO of Greenville/Cleveland's territory recently had a fire that started in a bathroom.

Local High School in SERVPRO of Greenville/Cleveland's territory recently had a fire that started in a bathroom.  The cause of loss was a trash can located in the guys bathroom.  SERVPRO of Greenville/Cleveland was called out to the high school to clean the walls, floors, baseboards, doors, etc. to return the bathroom back to its pre existing condition. 

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 662-846-1700

Water Damage in Local High School

5/25/2018 (Permalink)

Technician is setting up desiccant dehumidifier in local high school gym.

A local high school called SERVPRO of Greenville/Cleveland after suffering a water loss to their gymnasium area.  After calling SERVPRO of Greenville/Cleveland, the local high school was ready to dry out their floors held in the gymnasium for their upcoming graduation and other events in the next few days.  SERVPRO of Greenville/Cleveland set a generator, desiccant dehumidifier, and air movers to dry the affected areas.  

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we will be there fast with the help you need.

About SERVPRO of Greenville/Cleveland

SERVPRO of Greenville/Cleveland specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.